Old Products, Horrible Leadership - Anonymous employee Backbase Employee Review

1.0
Sep 18, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best people I've ever met

Cons

Let's face it...Backbase filled...past tense...a gap in a bank's customer journey that has now been rendered moot by cheaper, easier to configure solutions. Worse yet, its delivery arm is the worst I've ever seen. They are so focused on booking revenue that they forget to actually deliver something of value. It's no wonder that many long-standing customers are running for the hills or to their attorney's office. Lastly, this organization is led by a CEO that treats his employees like garbage. Singularly, the worst interpersonal skills displayed by a senior executive. Unemployment is better than Backbase.

Explore other reviews about Backbase

5.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

One of the best jobs I've ever had. Unfortunately my role got cut due to layoffs but I would have stayed here for years if that weren't the case. Great autonomy to employees, great collaboration, communication and organization. Good leadership.

Cons

Unexpected rounds of layoffs, but it was the case in tech for a while.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work small team trusted to do your job, no micro-management

Cons

can't think of anything negative

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