Best Buy Canada - Good intentions - flawed execution - Senior Merchandise Manager Best Buy Employee Review

3.0
Feb 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Basic health and dental benefits Wide range of opportunities across the country - usually requires relocation Some newer services for employees, such as Gym (employee paid) Employee Discount

Cons

Lack of accountability, leadership and innovation is prevalent throughout the company. Old boys network - promoting from within from stores leadership into unrelated senior leadership roles. In spite of a massive dominant market position, fails to drive and capture new markets and opportunities. Example: Deploying 300 DVD self-serve kiosks across the country at a time when the entire industry has transformed to digital content? Installing high priced Express product kiosks in Dollar stores?

Explore other reviews about Best Buy

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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