Some good, more bad - Retail - Expert Best Buy Employee Review

3.0
Nov 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Working with the customers was a great experience. The training you recieve is great. Can be a great place to work if the managment has the right mindset (i.e. focusing on both business and emplyee wellbeing). The discount is great.

Cons

Being pressured to sell everything from the extended warranty to accessories to printers needs to be reworked. It's commissioned sales without the commission. Seriously. If the base price of a computer package (CPU, monitor, & printer) is $500, your expected to attach ~$350-$500 worth of stuff to it. If you achieve that goal, the best thing you get is a pat on the back.

Explore other reviews about Best Buy

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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