A great place to work for the right person! - Geek Squad, Agent (CIA) Best Buy Employee Review

3.0
May 23, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits, and the knowledge you can get if you actually take the time to use the e-learnings the company provides. If you get a store that really follows the overall community sense of the company, you will also gain some new "family" and friends. Most stores I've worked in have been very close knit.

Cons

Due to the age differences and natures of different jobs, it sometimes can be like a "high school," where some co-workers just want to gossip and torment others. Also, managers can easily pick favorites, and make things harder for others. Plus, some managers who just care about money will be more likely to try and force the workers to adhere to unethical business practices, such as overcharging customers for service up front and not wanting to partially refund them if part of that service could not be performed.

Explore other reviews about Best Buy

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

1.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They were super flexible with my school schedule, and I had a lot of great experiences with people and managers. Really broadened my speaking and sales skills, which has massively improved my ability in interviews and the like.

Cons

I had some really bad managers sometimes. If we close at 9 and we're supposed to be out at 9:30 why are we consistently leaving at 11/12? Why do we have people on staff that obviously make other staff uncomfortable? Why am I guilt tripped because I need to leave at the time it says in my schedule due to other engagements? And when I relent and stay an hour later, why am I guilt tripped again? Some customers treat you poorly, management might stand up for you, but they're just as likely to throw you under the bus. I was threatened with a "talking to" because I turned away a customer because they were incredibly rude to me. That is all on top of increasing demands to sell, and decreasing likelihood of actually making a sale. There will be months where no one will sell much of anything, and you'll be threatened with a firing. That's after you worked 40 hours that week and you're the only person in your section. I closed 3-4 sections, got no help, and was forced to stay late or I'd be fired. Look, I met a lot of great people, it was fun sometimes, but god I have 10 bad stories for every 1 good one.

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