I feel like I'm in the movie Officespace... too many managers! - Geek Squad, Autotech Best Buy Employee Review

3.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The employee discount is very nice, many items are discounted quite a bit. Plus you can use it at any Best Buy across the country. The co-workers are friendly. Best Buy pays for training and certifications depending on which department you are in.

Cons

Even the small stores have too many managers, usually 5 or 6. The managers don't sell anything, even if they're right next to a customer they'll call an associate over the radio to come help the customer instead of trying to help. The managers constantly keeping close watch, almost like they're waiting for you to mess up.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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