2.0
Jul 11, 2023
Current employee
Recommend
CEO approval
Business Outlook
Pros
Nice PTO and benefits friendly co workers and managers
Cons
Call centers dump calls not related to the work you do as they are paid based on number of calls they take so constantly dealing with escalated angry clients who have been constantly transferred around. not much room for advancement and leaders are let go constantly during reorgs. out-sourced all the pc remote repairs so only in store repairs are done by local agents now.