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      Box

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      Great company, great people, horrible management - Sales Box Employee Review

      2.0
      Sep 15, 2015
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything about Box, it's culture, and the employees who make it run are phenomenal. It's a great product, there's a good amount of transperancy in the company.

      Cons

      Three words- Austin OBR management. In all my years of working, I have never experienced management as bad as this. And this is including retail jobs. If nothing changes, I might have to change my mind on how smart and amazing Box is as a company- because it would just be bad business not to make a personnel change.

      avatar
      Box Response
      10y
      Thank you for your review. I'm sorry you felt this way about your manager. As the Director of Lead Gen, I want to ensure my management team is doing everything to make the team successful. I had conversations with half the OBR team to gather feedback about the Austin office, management and the role. I didn't receive this feedback in my meetings, so I will personally address with Austin management. Thanks again - Lauren

      Explore other reviews about Box

      5.0
      Jun 9, 2026
      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

      Cons

      - Nothing comes to mind

      2.0
      Jun 10, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive compensation and decent earning potential depending on segment. Opportunity to manage complex deal cycles. Broad product suite allows for cross-sell and solution-based selling. Active founder-led company

      Cons

      Poor management quality and leadership decisions can impact morale. Culture can feel less dull and lack energy especially compared to faster-growing tech companies. Selling the product can feel little exciting. Internal processes and decision-making can feel bureaucratic.

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