2 years of false hope & empty promises, ending in an abrupt layoff. - Engagement Support Administrator Brooksource Employee Review

I want to emphasize that this is based on my personal experience and the specific team I was part of. I acknowledge that there are many great employees and leaders within the company, but unfortunately, none of them were associated with my role. - Empty Promises on Job Security: Despite assurances of "no layoffs," I was abruptly let go due to the elimination of my role. - Lack of Professional Development: No opportunities for career growth or skill enhancement. - Limited Financial Growth: If you're not in a revenue-generating role, there's no financial or career advancement. - Hypocrisy in Culture: They preach "family," yet treat employees as disposable. - Poor HR Support: HR was absent during my layoff, leaving me without guidance on benefits. I had to reach out for information. - Ineffective Management: Leadership was clueless about my role for the entire 2 years I was there, ultimately leading to my layoff due to lack of initiative to define a career path for me. - No Compensation Increases: No rewards or raises despite increased responsibilities. In two years, I only received a 2% annual salary increase. - Absence of Performance Reviews: No annual or quarterly performance reviews. I had to request feedback, which I rarely received. - No Support for Promotions: The focus is on keeping salaries as low as possible, with no support for growth. - Lack of Feedback: Feedback, whether positive or negative, was rarely given, even when requested. - Ineffective Meetings: Goal sessions and weekly 1-on-1s were unproductive. - Unqualified Leaders: Leadership roles were often assigned based on tenure rather than skills. - Unethical Leadership: Leadership prioritizes their own interests over employee well-being. - No Exit Interviews: Over 20 employees left during my tenure, and none received exit interviews. The company showed no interest in learning from their departures. - Poor Communication: Leadership and management often avoided answering questions, leading to a lack of clear communication. - Greedy Culture: A culture driven by greed and self-interest.