Going downhill fast… - Customer Account Specialist C.H. Robinson Employee Review

3.0
Nov 21, 2023
Recommend
CEO approval
Business Outlook

Pros

If you are a man who can talk about sports, you will advance quickly.

Cons

Execs made the decision to force else everyone to return to office, from the comfort of their own couches, home offices, hotel rooms, cabins, etc. At the same time, they are having everyone move into the smaller buildings on campus where we will need to share desks. The on-site cafeteria is going away, and there is little to no room for advancement until they bring in new accounts. CHR was a great place to work a few years ago, but it’s deteriorated very quickly post-pandemic.

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C.H. Robinson Response
2y
Thank you for taking the time to share your feedback. From the top down, the key to our business is our commitment to not only customer service, but to our employees. Because taking care of employees is one of our core values, we’re always looking for ways to ensure our employees have equal access to growth and development opportunities. We strive to provide an environment where employees feel they’re valued, treated fairly and respected. We provide many career advancement tools for employees to be the leader in their career path. If you would like to know more about them, please reach out to HR or your direct manager. When it comes to returning to work, leadership has evaluated the return to work strategy and considered all who are effected. We appreciate your flexibility at this time of change. We ask for your patience and appreciate the hard work you do each and every day. If you have further information to share, we invite you to contact your direct manager or simply reach out to HR. Thank you.

Explore other reviews about C.H. Robinson

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

its been amazing, great enviornment

Cons

none, everything has been amazing

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good amount of PTO. Use every bit of it to maintain your sanity. Usually opportunities for OT, since they don't keep staffing ratios to keep up with the volume of work that needs to be taken care of.

Cons

Significant lay offs and restructuring keep people on edge thinking they'll get the boot next. The CEO makes millions, while canceling merit pay increases that get dangled over your head by supervisors all year to meet their benchmarks. Most phone calls are cranky customers looking for late trucks or calling back due to rescheduling out.

3
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