An awful place to work at - IT Support Technician CDW Employee Review

1.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

None I can think of

Cons

The so-called leadership team completely out of touch, whose members live in the their own family business bubble, as the majority of them have never worked anywhere else in their lifetimes. In result, they are only looking for a reason to make you feel small to cure their complexes and boost their egos. If yo’re after a job in logistics/distribution, there are hundreds of better places in Rugby area to apply. If you are looking for an entry level job in IT, don't get fooled - no one on the job market recognises the name. There are other, bigger players in the area - Ingram in Crick, or Tech Data Synnex in Magna Park to name a few, but they hardly ever take people on, simply because their current employees value their jobs, unlike at CDW, where the turnover of people is just ridiculous. And don't fall for the rubbish that's because of the expansion of the business etc. - again, just have a look at the history of their stock price clearly showing the business is slowly but surely leaving the market (despite all the expenses cuts already made, including wages and benefits). Before applying for a job there, ask yourself twice if you want to become a part of this. Also, if taken on via an agency, prepare for up to 2 years of waiting for a full-time employment, due to already mentioned cost savings (OpEx vs direct headcount expense) The Glassdoor rating of 2.6 is not a lie. Consider yourself warned.

Explore other reviews about CDW

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good people still left there, but dwindling quickly. That's really it...the few decent coworkers left.

Cons

The great culture of the past is gone. Shareholder value is the only important metric now, and tenure/performance don't hold any value anymore to the EC. CDW is a shell of what it used to be for employee satisfaction across the board.

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