CDW Reviews | Glassdoor

CDW Reviews

Updated March 21, 2019
1,797 reviews

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3.8
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CDW CEO Christine Leahy
Christine Leahy
39 Ratings

Employee Reviews

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Pros
  • "Excellent Culture and work life balance" (in 168 reviews)

  • "Sets goals and works hand in hand with employees, also offers work from home options after 1 year" (in 50 reviews)

Cons
  • "work life balance could be improved" (in 57 reviews)

  • "Low base salary, but high/uncapped commission potential makes up for it" (in 88 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Make your career what you want at a very successful company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time (More than 10 years)

    Pros

    - Work for a company with a history of sustained success
    - Career mobility - I've held 8 unique roles in different departments over 17 years, three in management
    - A can-do culture with energetic and positive coworkers
    - Innovative and open to trying new things

    Cons

    - Managing both the need to go a million miles an hour vs. hurry-up-and-wait experiences
    - It is a lean organization, so there is quite a workload, but the pros make it worth it


  2. "Great company that cares about employees and customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time (More than 10 years)

    Pros

    CDW is a company that believes in values that enable coworkers for success while always keeping the customer and the core of all decision

    Cons

    You must work hard and think big picture.

    Advice to Management

    NA

  3. "Great organization provides the tools you need to succeed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CDW full-time (More than 3 years)

    Pros

    Great training and onboarding. You control your success but you have the support of a team behind you.

    Cons

    Nothing as long as you understand what is expected of you.


  4. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Specialist in Chicago, IL
    Current Employee - Business Development Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time (More than 5 years)

    Pros

    Career Advancement
    Personal and Professional Development
    Amazing Culture
    Great Benefits
    Promotes From Within

    Cons

    Comp structure can change
    Huge organization, lots of moving parts, can be overwhelming

    Advice to Management

    Continue to seek input from coworkers when implementing changes.


  5. "Best culture and amazing people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincolnshire, IL
    Current Employee - Anonymous Employee in Lincolnshire, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time (More than 10 years)

    Pros

    I love the camaraderie and support the coworkers give each other. The culture is one of winning together to achieve goals, but management understands that everyone has personal lives. The people are positive and amazing to work with. There are a lot of tenured coworkers, likely because they are treated well, and the company is doing well. The company supports professional development and is always looking for new challenges for its coworkers.

    Cons

    Company runs lean and moves fast, so everyone has to work hard and, depending on the role, people sometimes wear more than one hat. But on the positive side, that allows for greater depth of experience.

    CDW Response

    Mar 17, 2019 – Manager, Talent Acquisition

    Thank you so much for an awesome review. We are so proud of our amazing culture and talented coworkers. CDW is committed to the development and success of our coworkers. We appreciate your feedback... More


  6. "Great organization to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CDW full-time

    Pros

    Culture, opportunities for growth, endless training.

    Cons

    None I can think of


  7. "Great Starting Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CDW full-time (More than 5 years)

    Pros

    Great place to start a career. You have a ton of training, a ton of exposure to partners and major tech companies.

    Cons

    The pay. Expect to make 30K your first year on the job, and then look to take a pay cut at 3 years. Realistically, start a tech career here and move on before your 3 year mark.

    Advice to Management

    Change the pay structure for employees who have been there 3 years or longer. There is no reason the draw should take away an entire commission check with inflated goals.

  8. "Stable Company with Brand recognition--Great as a first sales position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CDW full-time (More than 8 years)

    Pros

    coworkers you work with are generally great & fun environment. PTO/Stock options/flexible work days are good, healthcare is OK. Teammates genuinely try to help you out if you have questions, especially if you're newer. All sorts of free food & swag from vendor partners. Wide product portfolio affords you the ability to learn about a LOT of different technologies, and network with your peers at the OEM. Fair career advancement, depending on what you want to do. LOTS of training to learn about different solutions and products. Opportunity to make some decent money, assuming you've built a solid book of business. Lots of resources to lean upon for help internally to assist with calls, quotes, and product questions. Great experience if you're looking to advance your career in sales.

    Cons

    the base pay is very low for the industry (25K but it may be 30K now) Can be tough on a new rep the first couple of years. You can make more $$ on the draw IF IF IF you've set up your book of business (or have legit accounts) to support it. Compensation plans can change from year to year, but I think that's probably any publicly owned sales gig. The process to sell services internally can be tough and painfully slow to navigate, and at times it can be slow to get some things done internally due to the company size. Each year a bit more and more responsibilities are piled onto reps in an effort to shave costs and maximize company profit.

    Advice to Management

    remove some of the administrative minutia that sales reps have to deal with so that they can focus more on servicing their customers. Simplify & expedite the Services process so that reps more clearly understand who to go to for a given opportunity and when. revenue and profit goals seem to have competing interests:the revenue number seems to be what matters to the company--but GP is what makes reps money.


  9. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Sales Manager in Chicago, IL
    Current Employee - Assistant Sales Manager in Chicago, IL

    I have been working at CDW full-time (More than a year)

    Pros

    great benefits, opportunities, and culter

    Cons

    more paid holidays would be great


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time (More than a year)

    Pros

    The company culture here is unmatched.

    Cons

    I do not have any cons to provide.

    Advice to Management

    None