CDW Reviews | Glassdoor

CDW Reviews

Updated September 20, 2018
1,680 reviews

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3.7
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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
924 Ratings

1,680 Employee Reviews

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Pros
  • "Benefits are good, good work/life balance and management seems to care about your ability to succeed" (in 160 reviews)

  • "Flexible schedule - work from home 90% of the time" (in 48 reviews)

Cons
  • "Work/life balance is virtually non-existent" (in 53 reviews)

  • "Base salary is low, high turnaround due to a sales environment" (in 86 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Account Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time

    Pros

    Training, company culture, potential is endless here. CDW makes noticeable investments into the development and success of all of their employees. Biggest reseller in the channel, so we have access to resources our competitors simply don't have.

    Cons

    Just some nit picky things. Overall, nothing that's worth pointing out on Glassdoor.

    Advice to Management

    We could use more SMB reps to meet recent changes in the threshold employee count for what a MedLar account is.


  2. Helpful (1)

    "Business Development Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at CDW full-time

    Pros

    - Positive work environment
    - Plenty of opportunities to excel

    Cons

    On-boarding was slow, and I wasted my first day doing nothing because I didn't have a desk or access to any of the portals. Wish this would have been done sooner.

    Advice to Management

    Better on-boarding process. Making sure employees are ready for day one rather than just sitting around wasting a day.

  3. "Account Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    this is a great working environment

    Cons

    there are a lot of cold calls

    Advice to Management

    better accounts


  4. "Field Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Account Executive in Chicago, IL
    Current Employee - Field Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time (More than a year)

    Pros

    Great culture
    Job Training
    Name Recognition - Everyone Knows CDW
    Ability to Execute

    Cons

    401k leaves much to be desired
    Compensation is good, but not great compared to others in the tech industry

    Advice to Management

    Overall it's a great experience, but the compensation package makes it difficult for field sales professionals to stay longer than a few years


  5. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CDW Account Manager in Chicago, IL
    Current Employee - CDW Account Manager in Chicago, IL
    Approves of CEO

    I have been working at CDW full-time

    Pros

    Good Culture, Good coworkers and training

    Cons

    Work life balance, low PTO


  6. "Managed Services Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managed Services Operations Analyst in Milwaukee, WI
    Current Employee - Managed Services Operations Analyst in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time (Less than a year)

    Pros

    Large company involved with all fields of Technology

    Cons

    Centralize all the various links for on boarding to one email or site.

    Advice to Management

    None


  7. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time (More than 10 years)

    Pros

    Great corporate culture and management that cares about its employees.

    Cons

    Compensation is not competitive within the industry. Lean organization with somewhat limited opportunities to advance.

  8. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at CDW full-time

    Pros

    Great training program that can lead you to becoming successful quickly.
    Hard work will pay off in this role.

    Cons

    Favoritism is seen a lot here. Really no room for growth unless you move to the HQ locations.

    Advice to Management

    Treat everyone fairly and listen more!


  9. "Account Manager Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at CDW full-time

    Pros

    I got lucky to support an awesome team. We have the opportunity for overtime. You get a small ~3% bonus every year. Helps to advance career and develop sales operations side of CDW business.

    Cons

    Low pay, very repetitive work, not challenging, no budget for team events, very quiet work environment. Cannot work from home.

    Advice to Management

    Allow people to work from home. Continue with career advancement.


  10. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincolnshire, IL
    Current Employee - Anonymous Employee in Lincolnshire, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDW full-time (More than a year)

    Pros

    Great culture; results oriented; strong executive team; feel empowered to do great work; fun but focused environment

    Cons

    Company can seem excessively near term focused.

    Advice to Management

    As the organization matures, an upgrade in some talent is needed; more process is needed


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