Easy job, but toxic environment and poor management - IT Technician CDW Employee Review

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to do with no experience if you learn fast.

Cons

Toxic work environment, constant micromanagement, and they will get rid of you without thinking twice. They fire you with a text message over the weekend after promising a meeting. (Rugby Branch) There is virtually no room for growth and even less hope of a contract. They treat employees, especially agency, as expendable and replaceable.

Explore other reviews about CDW

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good people still left there, but dwindling quickly. That's really it...the few decent coworkers left.

Cons

The great culture of the past is gone. Shareholder value is the only important metric now, and tenure/performance don't hold any value anymore to the EC. CDW is a shell of what it used to be for employee satisfaction across the board.

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