Hard experience - Service Operations Advisor CDW Employee Review

3.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Very family oriented, flexible schedule, Christmas bonus, nice company structure.

Cons

Training is rough. Gives testing simulations monthly which is unnerving considering the volume of work. Little room for human mistakes. Expectations to be perfect is stressful. Makes you feel like you could be fired at any time. Pay is decent until you realize this is like 3 jobs in one. The pay could definitely be higher. Great benefits.

Explore other reviews about CDW

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay overall is good compared to others.

Cons

Benefits aren't as good as previous companies

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good people still left there, but dwindling quickly. That's really it...the few decent coworkers left.

Cons

The great culture of the past is gone. Shareholder value is the only important metric now, and tenure/performance don't hold any value anymore to the EC. CDW is a shell of what it used to be for employee satisfaction across the board.

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