Politics, nepotism and lack of SME knowledge and lack of global experience in Senior Management - Anonymous employee CSG Employee Review

* Lack of SME knowledge in Senior Management - A tech company should be lead by people who understand technology whereas the current leadership is all about financials - how to make the quarterly and yearly results look good. * Leadership lacks global exposure - Most of the leadership hasnt worked or lived outside USA and doesnt understand the cultural or business nuances of the rest of the world. Imagine how the leaders manage the global workforce. Though good that the company gets most of the revenue from USA but very hard to get any business for the company outside US * Nepotism and pockets of political affiliations - Very difficult or impossible to make any change in the company given these political groups can be very powerful * Legacy technology - despite being a technology company, the adoption of latest trends is always minimal and delayed. * Tremendous financial pressures - given the leadership is judged by the financial results massive layoffs were undertaken. People have been let go despite there skills and what they have done for company * HR is non-existent