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      Don't work in operations department. - Train Dispatcher CSX Employee Review

      2.0
      Oct 27, 2008
      Train dispatcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits. Opportunities for advancement vary depending on which department you work for.

      Cons

      Serious disjoint between management and craft people. Craft people are subject to Railroad operating rules and punishment for deviation from the rules is often times exaggeratted. Management is always looking to blame as opposed to identifying root causes. If, for example, 70% of your workforce is in some way violating rules, don't you think something may be wrong with the training program? Or maybe the workers are overloaded? Maybe they aren't getting proper rest. Please, look at the root cause instead of assuming everyone, who is human is, deliberately trying to undermine the company that they work for.

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      5.0
      Dec 8, 2025
      Talent manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - strong benefits and culture - decent pay

      Cons

      - everything is changing quickly with upper leadership and budget cuts leaving departments strained

      3
      1.0
      Jun 21, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Simple business model which is dependent on customer service.

      Cons

      Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.

      1
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