CSX Reviews

Updated Apr 27, 2021

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2.7
34%
Recommend to a Friend
24%
Approve of CEO
CSX President and CEO Jim Foote
Jim Foote
140 Ratings
Pros
  • "Great pay and benefits for Management Employees(in 119 reviews)

  • "Super easy, most developers are below average so giving 50% effort is the same as 150% effort at a normal company, good pay and benefits(in 117 reviews)

  • Cons
  • "Work life balance is nonexistant(in 49 reviews)

  • "Long hours and days off can be hard to come by(in 37 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of CSX and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Great company to work for.

      Nov 10, 2020 - Signal Technician in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, benefits, insurance premium, 401k, stock plan

      Cons

      You must travel and may not be close to home.

      3 people found this review helpful
    2. 5.0
      Former Employee, more than 8 years

      Ok job just dont think co workers are your friend

      Sep 21, 2020 - Railroad Conductor in Charleston, WV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting work lots of travel

      Cons

      Management and co workers will stab you in back and make up stuff to tell managers of they dont like you

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    3. 1.0
      Current Employee, more than 10 years

      I miss the old days where CSX respected their workers

      Apr 27, 2021 - Electrician in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Pay, Good retirement through RRB

      Cons

      All I can say to anyone that thinks they want to work here is run, RUN like the wind. You will be furloughed multiple times in your career. They overload you with work if your a good worker, while others that won't work, well they ignore them (keep loading your work horses). Management treats employees poorly no respect at all. Company hold employees to a strict set of rules and ethics codes, wanting to fire you all the time, but the same rules and ethics policies DO NOT apply to management. If you have a family, forget them. CSX expects you to not have a personal life.

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    4. 3.0
      Former Employee, more than 10 years

      CSX under new CEO

      Apr 27, 2021 - EHS Professional in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, Railroad Retirement, Annual Bonus, Insurance

      Cons

      Management change has led to the demise of the organization.

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    5. 4.0
      Current Employee, more than 8 years

      Not a bad job

      Apr 21, 2021 - Assistant Signalman Construction in Baltimore, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, benefit s are fairly competitive

      Cons

      Travel is extensive and low senority causes uncertainty

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    6. 4.0
      Former Employee, more than 1 year

      Great Place

      Apr 21, 2021 - Financial Analyst in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rail road retirement available to employees

      Cons

      Working for the rail road is a nonstop industry.

      Be the first to find this review helpful
    7. 3.0
      Current Employee, more than 5 years

      It is work

      Apr 19, 2021 - Terminal Operator in Massac City, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is a very safe place

      Cons

      There are very Long hours

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    8. 4.0
      Current Employee, less than 1 year

      Great Company

      Apr 19, 2021 - Software Engineer in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I currently have a great manager.

      Cons

      Some of my previous managers were not good.

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    9. 2.0
      Former Employee, more than 3 years

      There's a reason for the high turnover

      Apr 9, 2021 - Systems Engineer in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits and total compensation are some of the best for the Jacksonville area. If you are a townie who just wants a stable job for the next 30 years (or until the next re-org), this is the company for you. If you're a high-performer and free-thinker, then you'll only be happy for a short-time. The lifers openly say they just "drink the Kool-aid" so they can collect a check (or make it to 5 years to lock-in Railroad Retirement). From a technology standpoint, CSX does leverage modern methods and technology, but it will vary heavily on your team and manager. They have not actually adopted a true agile mindset across the Technology organization. The CIO is easy to talk to and open to feedback. She'll actually listen/read what you have to say and get things done. The overall benefits, as a management employee, like healthcare are great. You get HSA matching and relatively low premiums. There's access to a gym, plus other programs.

      Cons

      Ever since the Hunter Harrison takeover, CSX has dramatically shifted its focus aware from employees toward the bottom line. Of course a business needs to be profitable, but leadership only cares about big their dividend will be of of their shares, or their end of year bonus. Leadership often uses meaningless jargon to make it seem like not giving employees a raise or reducing bonus potential is actually a good thing. IT leadership specifically is full of conniving individuals lording over their fiefdom. They prefer to play corporate politics, rather than properly leading and mentoring their teams. The business partners have little regard for technology, which strains the relationship when trying to build solutions. CSX tends to promote individuals to their highest-level of incompetence (Peter Principle). This results in managers and project managers who have no idea how to lead, nor proper understanding of their domain. You can actually leverage this to your advantage as an outside hire. I saw numerous individuals talk their way into technical roles, when they clearly could not do the work. They just delegated their work away and blamed others when things were done incorrectly. That said, certain individuals like this are protected by their bosses and HR. Leadership would rather keep an ineffectual PM/Mgr in place, than admit they made a bad hire. If you follow the ethics process and report issues, as instructed, with evidence, you will be outed and punished for not being a team player. On the topic of promotion, because there's many incompetent individuals in senior positions, you'll be hard pressed to be promoted. Leadership tends to promote those who they hand-select and groom into loyalty. You'll see certain individuals quickly skip pay bands and positions, while you and your teammates are told you need to follow specific track; that there are no promotions available. If you apply for an internal transfer/promotion, there's a good likelihood that your manager will sandbag your interview if they don't fully condone your team change. If you're a high-performer, you will be heavily relied upon to carry your team. Yes, you should be a team player, but you should not be expected to cover for senior teammates who consistently drop the ball. There's a reason IT has such high turnover. There's a reason why the overwhelming majority of my training class left the company. At the end of the day, you are expendable to CSX.

      1 person found this review helpful
    10. 4.0
      Former Employee, more than 3 years

      Former employee review

      Apr 14, 2021 - Systems Engineer in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work arrangements Good benefits package

      Cons

      Staff reductions due to company performance occurs frequently

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