A great place to work! - Digital Communications Manager CSX Employee Review

5.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

I get to be a teammate to some of the hardest working men and women in the United States. Coming from a different industry, I had little understanding on how important rail is to the U.S. economy. I didn't know how many different skill sets were needed to keep the railroad moving. I ignorantly assumed or generalized that there were conductors, engineers and others that support the rail...but not knowing much more. We have operations in the building and in the field, techies, analysts, sales, marketing, a police department and so many more. I have been fortunate to stand side-by-side with a diverse and fun group of craft employees, managers, and senior leadership that have an unparalleled drive. My colleagues are some of the most proud and passionate people I have ever had the pleasure to worked with. The company itself is always examining new and innovative ways to redefine rail freight and the technologies that support what we do. It's an exciting time to be working here! By the way, the pay is pretty awesome too!

Cons

While most have good work-life balance, some teams (at certain times) have more work than the typical 9-to-5ers. That being said, you have to remember that the railroad is running 24-7-365.

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5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- strong benefits and culture - decent pay

Cons

- everything is changing quickly with upper leadership and budget cuts leaving departments strained

3
1.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Simple business model which is dependent on customer service.

Cons

Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.

1
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