Capital Group is not the great place to work it once was, but lots of opportunities for improvement! - Software Development Manager Capital Group Employee Review

3.0
Jan 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Good Feedback often received, but according to CG's standards which are a bit old fashioned.

Cons

Slow decision making, little accountability of senior management for poor decisions. Communication misteps e.g. layoffs coming communicated in November 2008, in January 2009 still waiting to hear who will be laid off, morale understandably hurt.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

1
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