2.0
Feb 5, 2009
Former employee
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
It builds your communication skills having to solve problems over the phone.
Cons
If you are a "Shareholder Account Rep" you are basically working in a call center, no matter what American Funds/Cap Group Companies wants to call it. Therefore, the downside is being on the phone nonstop for a minimum of seven hours a day. All in all, this wasn't a good match with my skill set and the career path I wanted to take in life.