Over worked and underpaid - Anonymous employee Capital One Employee Review

2.0
Nov 4, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the benefits are the only pro

Cons

No recognition Promotions to those that are lowest on the floor Top Producers aren't rewarded, or recognized like they should be Screw the people who have the highest rank on the floor by letting them go, accusing them of not completeing the role of their job Constant investigation on people if they actually are able to do their job with out being coached Management is a joke~ They do not communicate, are not any where to be found when you need help, and are constantly baby sitting you to see if your at your desk

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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