Analytics trumps leadership - Anonymous employee Capital One Employee Review

3.0
Dec 1, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-resources are there to do your best work -bright co-workers -beautiful facilities -company quickly learns from past mistakes and moves on -conservative financial management increases probability for longer-term success -analytics (fact-based decisions) reduces tendencies for inefficient meetings & discussions

Cons

-good people management skills are not fully appreciated nor rewarded -over-reliance on performance management process, comp & ben features to "engage" & motivate associates -soft skills often rated more highly than actual results -must be OK with being a mobile worker (no place to call your own) -performance management process is often used to defend political decisions -analytics can over-shadow common sense & lessons learned from experience

Explore other reviews about Capital One

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Company that helps employees

Cons

Stagnat heirarchy compared to some other firms

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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