Great place if you don't mind work for the sake of work - Anonymous employee Capital One Employee Review

3.0
Feb 25, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work/life balance ability to work remotely when you need to no one is waiting to see if you get in right at 9 a.m. Friendly people Opportunities to move--to different departments--all you have to do is ask

Cons

"It's not about actually reaching the end goal, it's about showing me the process with how you are thinking through getting there" If that makes sense to you, then you will have a very long and successful career at Capital One. If you are left wondering how you can show your process when there is no end goal and why you wouldn't want to have an end goal in the first place--then you should proceed with caution. It's an endless cycle of creating decks and having meetings to prove that you are "thinking" and "producing" but little to no actual work ever gets completed. Long-termers seem perfectly content with this set up. However, it can be maddening to goal oriented people. It's also a very political environment. Bonus are based on what essentially are gossip sessions between everyone who is at a level above you. Losing out on $10K in a bonus can often occur because you didn't say hi to someone when you passed them in the parking garage at the end of the day. This creates an every man for himself situation in many of the departments.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, supportive leadership, and meaningful creative work with opportunities to learn and grow.

Cons

There can be a learning curve due to the size of the organization and the number of internal tools and processes.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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