What were you thinking?! - Anonymous employee Capital One Employee Review

2.0
Apr 18, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits are outstanding: 401K; Vacation time; Paid holidays. -Starting pay is great compaired to other companies in the industry.

Cons

-Compensation as you advance is a bit low. Though starting pay is higher among others in the industry, that is not the case once you advance. -Getting rid of the Assistant Managers has to be one of the most idiotic moves I've seen a company perform. Really! What are they thinking? Now, all the responsibilities that the Assistant Manager performed is now falling on everyone else, and to top it off - we are receiving No additional training or compensation for it. -The performace review process needs to be looked at as well. Many associates receive raises (or no raises) based on the performance of their branches versus their individual performance. It is simply to hard to "stand out" when you are rated as a team, especialy if there are under-performing members on the team.

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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