Most screwed up place I've ever worked - Commercial Underwriter Capital One Employee Review

2.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits - 7.5% contribution to 401k to your 6%. $1,000 company contribution to your flex spending account for dependent care or health care. Reasonable rates for medical. If it weren't for the strong pay and benefits, I wouldn't have stuck around even a year.

Cons

Horrible business processes and systems. Constant reorganization and restructuring. No one is willing to step up and make a decision on anything - it's impossible to get things done. Horrible bonus determination methods - lots of favoritism, and lots of times performance ratings are assigned by someone with almost no knowledge of whom they're rating.

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

great hybrid model and work life balance

Cons

experience can depend on your team and manger

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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