Great place to work - great people, fairness in measuring performance, transperent strategies - Anonymous employee Capital One Employee Review

4.0
Jul 10, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Merit-driven performance mgmt and compensation increases - Transperent strategies, shared with associates on a regular basis (CEO talks to most exempt-level associates at least once every year) - Performance ratings are "calibrated" across people in similar jobs/levels - adds fairness to the process vs. based simply on manager discretion - Colleagues are very capable and competent - FUN place to work

Cons

- Lot of change, fast-paced (although plenty of opportunities to balance work-life during off peak times) - Interview process is very rigorous and highly selective...makes it difficult for managers to hire external candidates - Pay policy is fair, but not a "premium pay" approach (although talent selection is geared towards top notch)

Explore other reviews about Capital One

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Company that helps employees

Cons

Stagnat heirarchy compared to some other firms

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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