Great oppurtunity for growth - Senior Ops Coord- Reposession Department/Loss Mitigation/Recoveries Capital One Employee Review

2.0
Jul 15, 2013
Recommend
CEO approval
Business Outlook

Pros

The pay is good at COAF. There are several great managers in the corporation and also really great oppurtunities to move up within the company.

Cons

Like most companies immediate managers have a great deal of power over their associates or workers. Here there is too much power given to managers and also so many changes being made without the proper training being provided. They will hold you accountable even had they not provided the proper training to you. I have also seen people fired for personal reasons between a manager and employee. Not a great example of ethical responsibilityffrom a manager. The turn over is more consistant then it was 4 years ago with all the changes in the company and also the people that are being hired for entry positions are alot less professional then 4 years ago.

Explore other reviews about Capital One

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Company that helps employees

Cons

Stagnat heirarchy compared to some other firms

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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