Becoming a big corporation and all that entails - Business Manager Capital One Employee Review

3.0
Aug 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Great hiring process and tends to land well above-average people, especially in M&A. Depending on the role you land, work-life balance can be very attractive, and benefits and pay are competitive. Problems tend to be interesting to solve, and very cooperative and helpful culture compared to other large organizations. Excellent place for either college student looking to work at a great company for a few years before their next step, or a middle management type with family priorities who can accept a good work-life balance and great culture in return for marginal career growth. Roles and org structures tend to shuffle every 12-18 months - this can be an up or a down depending on the situation. Credit roles are overvalued to a fault, but if you can land one its an excellent way to accelerate career growth.

Cons

The last five years have brought a few changes: First, a number of extremely competent senior leaders have left the company. In addition, career advancement at all levels has slowed significantly and, as at many large companies, become more based on executive favor than competencies or results. Depending on your role and your management chain, you can have either a favorable work life balance or find yourself working I-Banker hours but without any commiserate recompense. Promotions lately tend to be based more and more on political positioning and executive favor; as a result senior and middle management tend to lack fundamental management skills, leading to low morale and turnover in middle and junior buckets. If you're ready to play the game you can do well, but don't expect much career mileage out of the quality or quantity of your work.

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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