Overall positive but kind of confining - Relationship Banker Capital One Employee Review

3.0
Sep 26, 2013
Recommend
CEO approval
Business Outlook

Pros

The door is wide open for women at Capital One. The hours are great. During the week the branch closes at 4pm, so a late night is 5pm and you can't take the work home with you. Also no uniforms.

Cons

The technology is fairly old and not very well streamlined, there's a different system for everything. Very few spanish/english bilinguals, it's not a priority. The branches are understaffed so time off for sickness and emergencies is tough. Incentives are not generous.

Explore other reviews about Capital One

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Company that helps employees

Cons

Stagnat heirarchy compared to some other firms

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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