Fantastic work-life balance, if you are willing to do the sales grind. - Personal Banker Capital One Employee Review

4.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is phenominal, they want employees to be rested and have a life Constantly training so you are not doing this alone Great sense of district-wide comradory and competition Management seems to only get on your case if you are failing to actually work Capital One really strives to be a different kind of bank, it's fun to watch the company constantly evolve

Cons

Several different systems needed to perform daily functions will drive you crazy Don't have down-time to catch up on the mountains of paperwork Interdepartment collaboration is non existant, everybody uses a different system Your "big money" success depends on your business and investment partners, if you have a good one they will help you, if you have lazy ones you will absolutely fail

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5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, WLB, Free Stuff, Building

Cons

Slow work environment, parking situation

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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