Great place to work from a culture standpoint. Industry is #1 on the most hated by the public - Director Capital One Employee Review

4.0
Jan 30, 2010
Recommend
CEO approval
Business Outlook

Pros

- Great company culture - Fantastic quality of people (no bozos) - Meritocracy that rewards people for results not political prowess - good compensation and benefits - analytical approach balanced with sound judgment

Cons

- Industry is in a bad spot and government regulation / legislation will not make life easy for Capital One or anyone else - Bank acquisitions are sucking lots of bandwidth while the company gets the three banks to act as one - Growth of the company is slowing so opportunities are not what they once were for advancement - Focus is on very specific skillsets and general management skills are less appreciated than great quantitative skills and gaps in other disciplines

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

See reviews by: Helpful|Rating|Date|All