Very unique culture, not for everyone. - Business Director Capital One Employee Review

2.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Offers some good benefits. Starting to go in the right direction with regards to customer service. Tries to do right by employees. Good work-life balance for most.

Cons

Very passive aggressive culture. Analytic testing results in a group of very smart people who don't always have the best social skills and can be very arrogant. Very bureaucratic and hierarchical.

Explore other reviews about Capital One

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Company that helps employees

Cons

Stagnat heirarchy compared to some other firms

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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