Great overall culture, but not immune from some negative pockets - Operations Analyst Capital One Employee Review

5.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Development Programs Especially the Analyst Development Program 4 weeks of 'training' (more like summer camp for business geeks) over a year allow friendships and networks to develop Those running the program are very receptive to feedback and actively seek it out The company in general is very good to its main office employees (not so much contractors, call center workers etc) Quarterly fun days are great team-building and general fun Cheap Gym Multiple subsidized cafeterias on-site clinic on-site bank (which should really be expected given that they're a bank) free career counseling generous severance forewarning and pay free job search services after termination

Cons

Leadership of my customer department Would often jump to conclusions before getting data (the company is actively against that sort of thinking, but it happened) Officially rewards the value of work produced over effort put into it, but in reality a bigger emphasis on looking like you're working hard

Explore other reviews about Capital One

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, 10/10

Cons

none to think of, amazing!

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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