More cuts hurt the employees - Project Manager Capital One Employee Review

2.0
Sep 19, 2010
Recommend
CEO approval
Business Outlook

Pros

I did have a decent salary , benefits, 401k and vacation package.

Cons

Job instability, no job security, after years of commitment to a job, and sticking through management and company changes, three hurricanes and countless hours on the job beyond regular working hours, the upper management decide to outsorce my department because the upper management wants better "Scalability". Which computes to having little compassion for the employees and figuring a couple of weeks compensation makes up for twenty plus years service and loss of all benefits packages. Basically destroying all plans for future retirement and family security. When the economy is weak and the company is strong, this is the last thing that will help recovery in the age of such Liberal government spending. I don not want to be on the Government dole! We are the fourth department to be closed and outsourced since Capital One decided it wanted to be a bank and not just a credit card company. Basically they want to manage a company with no support workers, let it all be outsourced. Maybe good for the upper management teams but definately not for the avarage employee or for the economy in gereral. This company makes more than enough money to be profitable so money or cost savings IS NOT a factor as the outsourcing will cost more than maintaining the departments in-house, and all quality control and service responses will suffer. One of the big Company mottos is "Do the right thing" and in this case they definately did not follow their own standard.

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5.0
Jun 12, 2026
Recommend
CEO approval
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Pros

Culture is amazing and work life balance

Cons

Performance management is very intense

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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