Great Perks, but Toxic Environment - Senior Scrum Master Capital One Employee Review

2.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Quarterly team-building events during working hours, free snacks and drinks, and decent 401K and health insurance plans.

Cons

Bizarre micromanagement of new hires. Company claims to be "agile," but have essentially dissolved the Scrum Master role in favor of a Delivery Lead role, which places the responsibility of steadily increasing team delivery on the individual who does not touch a lick of code. There is also strong demand for process uniformity across teams regardless of claiming promotion of an "agile mindset" and of individual team needs.

Explore other reviews about Capital One

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of training materials and prepare you to real world

Cons

Can be slow with permission access and manager can be very demanding sometimes

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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