A rough ride for new people - Anonymous employee Capital One Employee Review

3.0
Aug 5, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people. There are a lot of fun, interesting, diverse and helpful people that work here. A lot of the work is interesting.

Cons

Onboarding is a mess after the initial orientation. If you are new to financial services and new to Capital One, be prepared for a disorganized stream of info thrown your way, after which you are expected to digest all of it and "hit the ground running." I heard the phrase "trial by fire" but what that really seems to mean is, good luck learning and mastering anything - you get conflicting information, things are constantly changing, and there is no progression of learn new info, shadow, apply, check for understanding, rinse and repeat.

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5.0
Jul 4, 2026
Recommend
CEO approval
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Pros

Culture, WLB, Free Stuff, Building

Cons

Slow work environment, parking situation

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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