Too Many Changes - Senior Process Manager Capital One Employee Review

3.0
Sep 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people. Work/life balance is top notch, and depending on one's position, there is a lot of flexibility for working remotely or at different sites.

Cons

Too many changes and too many layoffs, especially if tenured, well performing employees. If cuts need to be made, they should really be performance based and not so arbitrary. The job posting process, both for current employees and for those looking to get on, is a complete joke and takes entirely too long.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Company that helps employees

Cons

Stagnat heirarchy compared to some other firms

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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