1.0
Jun 5, 2011
Anonymous employee
Current employee
McLean, VA
Recommend
CEO approval
Business Outlook
Pros
The benefits are on par with the industry, and Capital One does support it's sales people through bonuses and aggressive marketing.
Cons
The transition from Chevy Chase Bank to Capital One Bank was not only ineptly planned and executed, but was a giant step in the wrong direction for both the customers and employees. I have never, ever, dealt with so many dissatisfied customers in my life, or seen so many confused and disgruntled employees. I have three decades of job experience and I can honestly say this is the worst job experience in my life. (Note: my comments apply to the banking side only. The card side, under the leadership of Ryan Schneider, seems to be a well run and positive environment).