Reduced hours and inconsistent training - Reconditioning Associate III CarMax Employee Review

2.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers were the only real pro about the job

Cons

Hours were cut for a majority of the year, management raise expectations but give inconsistent and insufficent training, pay was no high enough for the work involved.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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