Not exactly stellar. - Technician CarMax Employee Review

2.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

The benifits and everything else is good. Although they got rid of the pension plan, they did implement a new retirement plan with no cost to associates. This is on top of the 401k plan. People who were vested in old pension plan will still get their money when they retire.

Cons

Like others said, too big too fast. Current economy condition is hurting it. No fairness in work. Trust between associate & management is based on how well you know the other person and how well they are able to convince you of what is needed, not nescessarity of what is right and wrong. Management should be more accountable for thier responsibilities instead of associate. Stop pushing for good numbers and push for good results. Good numbers don't always mean good results, but yet just a good bonus for them.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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