Good tools and inventory, but management neglects sales team - Senior Sales Consultant CarMax Employee Review

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Given lots of tools to do you job (CRM, training, information) and you have a large and varied ivnentory to sell.

Cons

Carmax over the time I worked there cared less and less about their sales team. They took away an entire department (online leads at the store) and made it so that you got half pay on them. They just didn't seem like they cared about their consultant being able to do well monetarily.

Explore other reviews about CarMax

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

a people driven company that sells cars

Cons

Inner network devloper compabalility is lacking

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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