Mostly satisfied - Sales Associate CarMax Employee Review

4.0
Oct 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Some very good management level employees with a long history with the company, which gives the sense that it is possible to build a career out of almost any position there. Management is also very open with staff about most changes to policies and feedback from staff seems to be valued. Corporate focus is on employee experience.

Cons

Scheduling is not always the best, but it doesn't seem unfair - just questionably planned sometimes, i.e. too many sales associates scheduled on Sundays at opening. Sales incentive goals are sporadic. Sometimes they are very good and sometimes they are barely worth the extra effort.

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5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

a people driven company that sells cars

Cons

Inner network devloper compabalility is lacking

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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