An exciting place to work with lots of opportunity - Anonymous employee CarMax Employee Review

5.0
Nov 23, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities to grow your professional skills as well as climb the ladder if that's what you want. New technologies and older technologies are merged together.

Cons

It can be frustrating communicating with senior leadership at times because they have a tendency to talk around issues. They also try to bs about changes to compensation. For example, when they dropped the pension plan they claimed it was for our benefit, but it was really to save money. They also unfairly are contributing more to certain employees 401k accounts.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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