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      CarMax

      Engaged Employer

      CarMax reviews

      Car sales for people who don't want to be a stereotypical USED car sales person. - Sales Consultant CarMax Employee Review

      4.0
      Dec 31, 2008
      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun Environment. Straight forward sales process. Good traffic, Good benefits. Actually feel like the company cares for its employees well being. Selection of products to sell is very good.

      Cons

      Hours required due to being straight commission sales. Micro managed and too report oriented. No real effort to become a more paper free company.

      Explore other reviews about CarMax

      5.0
      Mar 31, 2026
      Inventory associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is great I love how it is ran

      Cons

      Everything is great the way it is

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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