Car Sales or CULT! - Sales Associate CarMax Employee Review

2.0
May 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing co workers. getting to drive a variety of cars.

Cons

let me be clear this place is a CULT not a car dealership. You will be forced to drink to kool-aid. You dare not comply or else. there is no real inspection on any of the vehicles they are made to look good or run good for 7 days ( the return period) after that you will be flooded with complaints from customers you tricked into buying a car. this place is just like every other dealer ship. lies, tricks and swindling. Micro managing is an understatement when it comes to this management team. They would watch you pee and critic it if they legally could. We could probably sell more cars if we weren't being constantly forced to drink punch. you will be required to attend un paid mandatory meetings where they make u spend hours role playing car sales rather than actually selling cars and i'm not talking monthly meetings i'm talking DAILY. yes they have daily meetings. They have to assure everyone is getting their recommended dose of carmax punch. Half my sells were lost from management hoovering over and freaking out the customers i had built a relationship with. you will be forced to spend hours responding website emails and questions to what really should be a customer service job not a commissioned sales associate. half your day is spent in this "E office" and rarely do any sales ever come of it. If your looking to get into car sales just go to a normal dealership.

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Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

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1.0
May 31, 2026
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Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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