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      CarMax

      Engaged Employer

      CarMax reviews

      Wonderful work place! Great people, great environment - Service Consultant/Customer Advisor CarMax Employee Review

      5.0
      Jun 3, 2017
      Service consultant/customer advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      CarMax really takes care of its associates. They are all about development and promoting from with-in. Great benefits!!! Everything you could ever want. From medical, dental, vision to anEAP program that includes grants for associates in need of financial help.

      Cons

      A lot is expected of you. You are expected to do your job and do it well. For some, little supervision is ideal, but some associates need to be watched more so there everyone is doing the same amount of work, as opposed to someone having to pick up the slack.

      Explore other reviews about CarMax

      5.0
      Mar 27, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and great people.

      Cons

      Can’t think of any cons.

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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