Great place to work - Buyer CarMax Employee Review

4.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

I'm a Buyer and we wear many hats. We are responsible for buying all the vehicles that we sell, either from auctions, and customer appraisals. We also price all the vehicles, coordinate our wholesale auctions, and manage sales consultants. One of the best things about the job is that we do so much, the days just fly by. The pay is OK and the benefits are decent. The culture is very young and fun. I like it a lot, and plan on being with Carmax for a very long time.

Cons

The only thing I can think of is that our consultants are still being paid $150 per unit. I don't think this amount has changed since the company started.. As a Buyer, I am paid a decent salary, but I often wish we could pay an additional $50 per unit just to offset the inflation a bit for our consultants. They are the lifeblood of our company and I think they should be paid more. I hope this changes in the near future.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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