Carmax is a somewhat ok place to work. - Lead Business Office Administrator CarMax Employee Review

3.0
Apr 27, 2009
Recommend
CEO approval
Business Outlook

Pros

The great relationships that you form with the associates. Good reason to go to work everyday. They have some great training programs and if your on the track to move up in the company than you get some great opportunities. They buy the store lunches for meeting sales goals.

Cons

Managerial cowardice. Managers are to afraid to confront anyone regarding any situation themselves so they will have the senior managers confront them on an issue they know nothing about. Alot of the job functions are way to tedious. Not a great amount of pay for the amount of work that you have to do.

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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