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      CarMax

      Engaged Employer

      CarMax reviews

      Work/Life balance is a big win! - Manager CarMax Employee Review

      2.0
      Nov 14, 2012
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay. Prospects for new managers that are just starting with the company should take advantage of the growth that is currently taking place. If you can get on the bandwagon of the new and improved "small" store concept, you could be promoted quickly.

      Cons

      Benefits - (insurance, stock,,,,etc..) have went down considerably the past year.

      Explore other reviews about CarMax

      5.0
      May 3, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are your own boss

      Cons

      Slow days can be demotivating.

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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