Downward spiral - Supply Lead CarMax Employee Review

3.0
Feb 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Big company, lots of room to grow if you are acceptable of relocation. Very good benefits with average cost. Used to be a fantastic company to work for, however as they get larger they give less to the associates.

Cons

most training is self taught, little effort from local managers to push development. Less benefits and morale activities as the company grows

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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