Great Place to work but watch out for office politics - Business Office Administrator CarMax Employee Review

4.0
May 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Many incentives to do a good job. CEO really cares about employees. Fun place to work depending on store. You can transfer to many different stores if you move. There are growth opportunities but it's not the same path for everyone. I've known people who moved up way too quickly and those that are over-qualified not allowed to move up.

Cons

Politics. Management sometimes doesn't know what is going on and need more training. Growth opportunities can be stunted for petty issues or things that don't even have to do with an employees job.

Explore other reviews about CarMax

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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